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Manage your entire phone system from one intuitive portal.
ADMIN PORTAL OVERVIEW
The Administrator Portal is a foundational tool that allows your company’s phone administrator(s) to fully manage and customize the phone system – and monitor account activity in real time. Note that on the Enterprise side the portal is known as the Customer Admin portal, and is administered on a per location basis rather than an enterprise-wide level.
HOW THE ADMIN PORTAL WORKS
The online Admin Portal is available only to phone administrators designated by the business. (Other users on the system can manage their own extensions via the separate User Portal.) VoIP administrators can access the Admin Portal anytime – from any computer – using private login credentials.
WHY YOU’LL LIKE THE ADMIN PORTAL
- Manage and customize phone system calling features
- View employee call activity in real time
- Add new extensions easily as your business grows
- Purchase and add premium features – e.g., Call Queue, Voicemail Transcription, Company-Wide Call Recording – and customize them to your business’s preference
- Track monthly billing and account updates/enhancements
- Use Reporting & Analytics to track overall system trends and usage by extension
- Attend live Admin Portal Training sessions for VoIP administrators to learn more and ask questions.
GET STARTED
The Admin Portal is an included feature that you get when you purchase a Vonage® Business Cloud phone system. Using the admin portal is easy, login here. If you’re interested, we offer Admin Portal Training sessions three times each week (Monday, Wednesday, Friday.)
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