Recording Employee Calls

Recording calls? We’ve got a few ways.

With On-Demand and Company-Wide call recording, every recorded call is organized and available for easy access thanks to online portals on the Vonage cloud. Search call logs by extension or client account. Easily send recordings via email. Alter rules and download or delete recordings to make space in the archive, and so much more.

Record what you want, when you want.

Get 15 hours of recording calls for $4.99 a month* per extension. Easily play back calls or send audio files via email. With On-Demand Call Recording each extension has full control over their recordings management on the User Portal. Available with Business Cloud.

*Plus taxes and fees

Company-Wide Recording. Make the rules as you go.

Get 500 hours storage for $49.99 a month* with additional blocks of 250 hours available for $19.99*. With Company-Wide Call Recording, you can schedule rules and recording parameters for your entire office. Store your recordings in a password-protected archive, or easily distribute them through the admin portal. Available with Vonage Business Cloud Service.

*Plus taxes and fees

Train better. For half the price.

Add-on Call Monitoring to your Business Cloud Company Wide Recording for half the original price. Employee monitoring helps train better with three key capabilities: listen in, to monitor a call: whisper, to speak only to them: and barge, to step in for support.