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Zendesk® Integration
Vonage® for Zendesk®
Integrate great overall customer experience into your communications. Get click-to-dial screen pops with customer name and information with every call. Shave seconds off every interaction with automation and real-time response.
- Customized to desktop & mobile devices
- Improves workflow and productivity
- Enjoy impressive ROI
Powered by gUnify™, our Zendesk integration lives right in your Chrome™ browser as an extension.
Cloud-powerful capabilities.
Vonage integrations are built from the network up, providing reliability, less delays, and enhanced quality of service for your Zendesk tasks.
Inbound/outbound screen pops
When calls come in, Chrome™ pop up notifications let you know who’s calling and why. Missed call screen pops allow you to follow up quickly so you can maximize sales.
Automated call logging
Automatically log all incoming and outgoing calls to Zendesk when the caller ID or clicked number is matched to a Zendesk contact.
Contact add and sync
Contact creation synchronizes with ZenDesk contacts whether you are interacting with clients from a desk phone or fielding calls from a mobile device on-the-go.
Dashboard and call reporting
See real time inbound and outbound call statistics. Calls notes can be quickly searched, review, and exported.
Get Started
Using Vonage® for Zendesk® integration requires a Google Chrome™ browser v25.0 or higher.
For access or questions, customers can contact the Vonage support team.
Reimagine how business gets done
From cloud-hosted phones on your current broadband to UCaaS solutions on a purpose-built network, Vonage is partnering with businesses like yours, in ways never imagined. Cost-effective ways. Revenue-building ways. Once thought impossible ways.
Vonage® Business Cloud
If your business is looking for a robust, intuitive, and reliable business cloud service at an incredible value, explore Vonage Business Cloud.
99.999% uptime reliability¹
Runs on your high-speed internet connection
Enhanced quality of service with SD-WAN technology available
40+ features to help you customize your business communications
Mobile and desktop applications enable mobile working and virtual teams
High-quality voice, point to point video, and messaging
Includes the Amazon Chime Pro tier, offering chat, screen share, video and web conferencing
Integrates with the business applications you use everyday
Easily scales as your business grows
Simple activation and setup with 24/7 customer support
Month-to-month contracts available
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