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Retail
Reliable and affordable business communication solutions that help you do more with less.
Keep shoppers coming back with tailored customer service.
Meeting the demands of your customers can be a tall order. We’ll help you deliver great service and stay top of mind with innovative features.
- Contact centers. Improve customer service with a simple call center—or a powerful omnichannel support hub.
- Brand personality. Enhance customer interactions with customizable features like music on hold and a virtual receptionist.
- Contextual communications. Give your developers APIs to build innovative communications like SMS order status notifications.
Focus on what matters most with quality you can trust.
You can’t afford a system outage on Black Friday. With our cloud-based business communication platforms, you’ll be up and running all day, every day.
- Maximize uptime. Reliable cloud hosting and backup features keep your business moving, even during emergencies.
- 24/7 support. Our customer service and IT teams are ready whenever you need them, even during holidays and weekends.
- Enhance the experience. Ensure quality of service (QoS) with our SmartWAN solution and/or MPLS network.
Maximize profitability with flexible communication capabilities.
Back-to-school? Pop-up shop? We’ll help you make the most of every opportunity by enhancing communication across the supply chain, and allowing you to scale quickly.
- Conferencing capabilities. Set up web and audio conferencing to connect with your wholesalers and across locations.
- Work on the go. Take calls from the floor and orders after hours via mobile and desktop apps.
- Right-sized staffing. Easily scale up and down during your busy season, and even add a contact center as needed.
Connect your business tools to your phone service for seamless productivity.
Why businesses like yours choose Vonage.
Simple and easy to use
Our phone features and plug-and-play business communications solutions are so intuitive you won’t need a manual
Top-notch customer service
Our experts provide 24/7 customer and technical support. Better than white glove—we call it Orange Glove Service.
Quality of experience
With our cloud-hosted solutions, you get high-quality voice, video, and messaging—and enhanced quality of service (QoS) when you need it.
Innovative APIs
Communication APIs will help your development team create effective, contextual communications across voice, messaging, and authentication.
From the Perspectives Blog
Karen Allen Salon & Spa: Mobile-collaboration tools bring tranquility to a busy business
Vonage has been a key ingredient in helping our operation run smoother, so our team can provide guests the attention they deserve.
Reimagine how business gets done
From cloud-hosted phones on your current broadband to UCaaS solutions on a purpose-built network, Vonage is partnering with businesses like yours, in ways never imagined. Cost-effective ways. Revenue-building ways. Once thought impossible ways.
Vonage® Business Cloud
If your business is looking for a robust, intuitive, and reliable business cloud service at an incredible value, explore Vonage Business Cloud.
99.999% uptime reliability¹
Runs on your high-speed internet connection
Enhanced quality of service with SD-WAN technology available
40+ features to help you customize your business communications
Mobile and desktop applications enable mobile working and virtual teams
High-quality voice, point to point video, and messaging
Includes the Amazon Chime Pro tier, offering chat, screen share, video and web conferencing
Integrates with the business applications you use everyday
Easily scales as your business grows
Simple activation and setup with 24/7 customer support
Month-to-month contracts available
Find out how Vonage can help your business communicate better.
Tell us about your business.
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