Communications Transformation is the Foundation of Digital Transformation

Many organizations are looking inward to find ways to improve not only the bottom line but also find opportunities to improve employee productivity and streamline business workflows. These renewed efforts, commonly referred to as digital transformation, are shining a light on many of the legacy or outdated technologies still in use.

Digital transformation is defined as the process of using digital technologies, including advanced communications, to remove cumbersome obstacles to growth that have built up in an organization over time.

One of the most prominent obstacles in any organization is communications burdened by antiquated phone systems and the often manual process of communicating with customers, suppliers, partners and colleagues. Powerful, cloud-based communication and collaboration tools deliver unprecedented possibilities to connect with colleagues, customers, and partners.