5.How Will My Phone System Grow with My Business?

Successful businesses expect to grow and their business phone system must easily expand with them. Sometimes businesses simply need additional business phone features to support new initiatives or service offerings. In either case, it’s good to know up front how well your phone system will scale to meet ongoing needs.

Adding Features and Phone Lines: Since traditional phone providers typically install their PBX equipment on site at each business, it can require a billable technician visit to add a new feature or phone line. VoIP systems, on the other hand, are managed virtually, so adding new features or phone lines can be requested over the phone—or, in some cases, they can be added via the customer’s admin portal.

VoIP cloud-based phone systems make it quick and easy to add service at new locations and tie distributed offices together as if they were one.

Expanding to New Locations: Similarly, cloud-based VoIP phone systems make it quick and easy to add service at new locations and tie distributed offices together as if they were one. It’s a more complex and costly proposition to expand traditional service to a new location, based on the equipment installation alone. And the option of connecting distributed offices is either unavailable or can require a complex networking arrangement to do so.

The Vonage system scales easily with business needs, either at the existing location or branching to new locations. In fact, since the system can be easily managed through an online Admin Portal, many customers choose to add new business lines or features themselves. Or, they can always contact a Customer Care representative directly for assistance.